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Privacy Policy

Data Privacy

211 Broward is dedicated to preserving your privacy and security while viewing 211-Broward.org 211 Broward strives to retrieve the minimum amount of information necessary from its Web site visitors in order to provide a host of various services and resources. The agency does not capture personal information without visitors’ permission.

Anonymous Visitor Information Collection

For every visitor to 211-Broward.org, the Board collects and stores several common pieces of information in logs. Internet Protocol (IP) address, browser type, operating system, the date and time of the visit, and the addresses to which a visitor linked during a visit to 211-Broward.info are all recorded. 211 Broward cannot and does not associate any of this information with individuals, distribute this information, or use it in any manner other than for statistical analysis in improving 211-Broward.org to better serve visitors.

Chat & Text Privacy Section

211 Broward’s chat and text services are confidential and anonymous. In compliance with the Children’s Online Privacy Protection Act (COPPA), 211 Broward does not knowingly collect, use, or maintain personal information from children under 13 years of age. Because our chat platform does not require users to provide identifiable information, parental consent is not applicable. If a child discloses information indicating they are in danger or at risk, limited identifying information may be collected to ensure safety or meet mandatory reporting requirements. All interactions are handled in accordance with 211 Broward’s confidentiality and information security standards.

Use of Cookies

211 Broward does not use cookies to record any personal information. Cookies are used only to track if you are a first-time visitor to 211-Broward.org or if you have visited 211-Broward.org in the past.

Disclosure of Information

211 Broward does not sell, rent, or publish any of 211-Broward.org visitors’ personal or private information. In addition, 211 Broward does not disclose specific subscriber information or other personally identifiable data to unaffiliated third parties for their independent use. In addition, 211 Broward endeavors to restrict employee access to any personal information except where necessary to perform required duties.

Contact Us

If you have any questions specifically regarding this privacy on 211-Broward.org, e-mail [email protected].